A reform of the hotel classification has been on the news since more than a year: Indeed until now there were no five stars hotels in France, but since the beginning of 2009 the change is on: Hotels that volunteer will be rated from one to five stars for a minimum of three years and a maximum of five years. The evaluation will be done, at the expense of the volunteers. Moreover the ratings will have to be approved by the French government

The point of this new classification system is simply to mix different point of views related to norms and understand and respond better to the clients’ needs by responding better to the comfort criteria that are a “must have” and other criteria that can please the clients.

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